Information we collect
- Contact details — the email address (and, where you choose to contact us, WhatsApp number) you provide to place an order or ask for support.
- Order information — the plan you purchase and details needed to deliver and support your subscription.
- Payment information — payments are handled by third-party payment processors. We do not store your full card details on our servers.
How we use your information
- To deliver your subscription and login details.
- To provide customer support and respond to your enquiries.
- To process payments and refunds.
- To keep the service secure and improve it.
Sharing your information
We do not sell your personal information. We share data only with the service providers needed to operate TryIPTV — such as payment processors and email delivery — and only as required to provide the service or comply with the law.
Data retention
We keep your information only for as long as necessary to provide the service, meet our legal obligations and resolve disputes.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at support@tryiptv.com.
Cookies
Our website may use essential cookies and similar technologies to keep the site functioning and to understand how it is used. You can control cookies through your browser settings.
Contact
Questions about this policy or your data? Email support@tryiptv.com.